For your convenience, the offices of Dr. Mark Freeman & Associates are open:

Monday through Friday 8:00am to 5:00pm

To schedule an appointment, please click here.

One of our office goals is to be on schedule, barring any dental emergency, because we understand that the patient's time is as valuable as our own.  To help us accomplish this, we will sometimes ask to adjust appointment times by 15 to 30 minutes to accommodate schedule changes that occur during the day.  If a time change is requested, you will be notified by phone to see if this suits you.  Please let us know if and when a change is not convenient for you. This helps our office keep a more efficient time schedule and reduces the waiting time for our patients.

You can help our office meet this goal and stay on schedule by being on time for your appointment.  All patients who arrive early for their appointment are placed into our monthly Early Bird Contest.  Each month, one lucky winner is drawn at random and given a dinner for two at one of Richmond's fine restaurants.  This is just one small way our staff is able to thank you for your help.

If you must reschedule an appointment for any reason, please give our office as much advance notice as possible.

Cancellations

Your appointment time is reserved especially for you. If you are unable to keep an appointment, please notify our office as soon as possible so we are able to offer the time to other patients with dental needs.   We understand that illness and last minute emergencies do occur: however, if records indicate that missing appointments has become habitual for a patient, the Doctor or Hygienist has the right to apply a broken appointment fee to that account.  This is part of our office's Dental Care Contract which is understood and signed by our patients and/or their guardians.

 


 
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