Mark Freeman DDS & Associates
3290 Church Road
Henrico, Virginia 23233
(804) 270-3080
Your first visit to our office establishes a vital foundation for our relationship with you. During the first visit, we make sure to obtain important base information, such as your medical/dental history and current dental status, but more important we listen to your concerns and desires. This extra time allows you to get to know your doctor, hygienist, and our wonderful staff. To understand what to expect for your first visit to our practice, please read through this page. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There's also background information about our committed staff and our first visit procedures. You can even save some time at your first visit by printing out and completing the patient forms in advance of your appointment.
Mission Statement
At the office of Dr. Mark Freeman and Associates, we are committed to providing the best possible dental care in a friendly, relaxed, family atmosphere. We welcome patients of all ages, race, and orientation. We strive to maintain consistent care by scheduling patients with the same doctor and hygienist whenever possible. Our goal is to be on schedule barring any dental emergency, because we understand that the patient's time is as valuable as ours. We are bound to continually improve our dental knowledge by attending continuing education courses and learning more about dental materials. It is our job to present the patient with the options of modern dentistry, not to sell the patients on costly treatment. We understand that patients are limited by their financial situations and will always offer alternative treatments when possible, but we will not lower our dental standards or ethics due to limitations placed by insurance carriers.
To fulfill this mission, we are committed to:
- Listening to those we are privileged to serve.
- Earn the trust and respect of patients, profession and community.
- Exceed your expectations.
- Ensure a creative, challenging and compassionate professional environment.
- Strive for continuous improvement at all levels.
Patient Forms
Please print and fill out these forms so we can expedite your first visit:
In order to view or print these forms you will need Adobe Acrobat Reader installed. Click here to download it.
What To Expect
Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page and familiarize yourself with the doctors. We look forward to your first visit.
Directions
We are conveniently located in the West End/Innsbrook area of Richmond, 15 minutes from downtown and 5 minutes from Short Pump.
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